Intelysis offers maintenance and support services to its software product offerings. To best support its customers, Intelysis has implemented a state-of-the-art eService solution, Pivotal eRelationship. All support calls are logged in the Pivotal database and are resolved, tracked, escalated and stored in its Knowledge Management database for future retrieval.

Maintenance and Support are offered through telephone, fax, e-mail, remote support and on-site visits when necessary, by qualified, highly-trained support consultants. The large number of customers under maintenance agreements is proof of Intelysis' excellent reputation as a support organization.

Intelysis also offers a dedicated Hot line service whose telephone number is +357 77778899.